Privacy Policy, Terms & Conditions, Shipping, and Returns
LIORA Bathhouse ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our online services (the "Services").
As an online-only business, we operate exclusively through our website to offer our products and communicate with our customers.
By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
We may collect certain personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.
Personal information refers to information that identifies you or can reasonably be associated with you.
When you make a purchase or contact us, we may collect information including:
This information allows us to process orders, deliver products, and communicate with you regarding your purchases.
Payments made through our website are processed through secure third-party payment providers.
We do not store or directly access your full payment card information. Payment processors handle financial information according to their own security and privacy standards.
When you place an order, we may collect information related to your purchase, including:
This information helps us maintain accurate records and improve our customer service.
If you contact us through email or other communication channels, we may collect the information you provide, including messages, inquiries, feedback, or support requests.
When you visit our website, certain information may be collected automatically, such as:
This information helps us understand how visitors interact with our website and allows us to improve our services.
We use your personal information for the following purposes:
To process and complete orders, including:
To respond to questions, requests, and customer service inquiries.
To analyze website performance, understand customer preferences, and improve the usability and functionality of our website.
With your consent, we may send promotional emails, updates, or announcements related to our products or brand.
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in those emails.
We may use your information to detect, prevent, or investigate fraudulent transactions or unauthorized activity.
We may process personal information when required to comply with legal obligations, enforce our policies, or protect our rights.
LIORA Bathhouse does not sell, rent, or trade personal information.
However, we may share certain information with trusted third-party service providers that assist us in operating our business. These may include:
These service providers receive only the information necessary to perform their services and are required to protect your data.
We may also disclose personal information if required by law or if necessary to protect the rights, property, or safety of our business, customers, or others.
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
You may disable cookies through your browser settings if you prefer, although certain features of the website may not function properly without them.
Our website may include links to external websites operated by third parties.
We are not responsible for the privacy practices, policies, or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Once the information is no longer required, it may be securely deleted or anonymized.
Depending on your location, you may have certain rights regarding your personal information, including:
Requests related to these rights can be submitted using the contact information provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised Last Updated date.
If you have questions about this Privacy Policy or how we handle your personal information, you may contact us at:
Business Name: LIORA Bathhouse
Email: info@liorabathhouse.com
Welcome to LIORA Bathhouse. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms and Conditions.
Please read these terms carefully before using our website.
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
You agree to use this website only for lawful purposes and not to misuse or attempt to interfere with the functionality or security of the website.
We strive to ensure that all product descriptions, images, and information displayed on our website are accurate.
However, we do not guarantee that all product descriptions, colors, or images will be completely accurate due to differences in screen displays and natural variations in ingredients.
Our products are made with natural ingredients and may vary slightly in color, texture, or appearance.
By placing an order through our website, you agree that:
We reserve the right to refuse or cancel orders at our discretion if we suspect fraud, unauthorized transactions, or violations of these Terms.
All prices listed on our website are subject to change without notice.
We reserve the right to modify prices, discontinue products, or update product information at any time.
All content on this website, including text, product descriptions, images, graphics, logos, and design elements, is the property of LIORA Bathhouse and may not be copied, reproduced, or distributed without permission.
LIORA Bathhouse shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our products are intended for personal wellness and relaxation purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers are responsible for reviewing ingredient lists and ensuring products are suitable for their personal use.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.
If you have questions regarding these Terms and Conditions, please contact:
LIORA Bathhouse
Email: info@liorabathhouse.com
Thank you for shopping with LIORA Bathhouse.
All orders are processed within 2-5 business days after payment is received.
Orders are not processed or shipped on weekends or holidays.
During periods of high demand, processing times may be slightly longer.
Shipping times vary depending on the destination and shipping carrier.
Estimated delivery times will be provided at checkout when available.
Please note that delivery times are estimates and cannot be guaranteed once the package is in transit.
Customers are responsible for providing accurate shipping information.
LIORA Bathhouse is not responsible for orders shipped to incorrect addresses provided at checkout.
If an incorrect address is provided, please contact us as soon as possible.
Once an order has been shipped, the shipping carrier becomes responsible for delivery.
If your package is delayed or lost, we recommend contacting the shipping carrier directly.
However, we will do our best to assist customers in resolving shipping issues whenever possible.
If international shipping is available, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
At LIORA Bathhouse, we strive to provide high-quality products and excellent customer service.
Due to the nature of personal care and bath products, certain conditions apply to returns and refunds.
For hygiene and safety reasons, opened or used products cannot be returned.
Returns may be accepted for unused and unopened products within 14 days of delivery.
To request a return, please contact us with your order number.
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery and include photos of the item and packaging.
We will work to resolve the issue as quickly as possible.
The following items cannot be returned:
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